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Omega Tours Todos Santos / Baja Off-road tours ATV or Side by Side! / Private Transportation / Rentals, Bikes, Motorcycles, Fishing, Whale Watching, Horseback riding and more!
Omega Tours Todos Santos / Baja Off-road tours ATV or Side by Side! / Private Transportation / Rentals, Bikes, Motorcycles, Fishing, Whale Watching, Horseback riding and more!

TERMS & CONDITIONS

June 2024
Welcome to our services. This document establishes the terms and conditions that regulate the use of our services, including Tours, Rentals and Transportation. By reading this document and using our services, you agree to comply with these terms and conditions. Please read each section carefully to understand your rights and responsibilities.

DEFINITIONS
In this document, the following terms will have the meanings indicated below :

  • Company“, “OMEGA” : Refers to Omega Tours, Rentals & Private Transportation, also known as Omega Tours and Omega Transportation.
  • Services” : Refers to all services offered by OMEGA, including tours, rentals and transportation services.
  • User“, “You” : Refers to any person who uses our services.
Omega Tours Todos Santos / Baja Off-road tours ATV or Side by Side! / Private Transportation / Rentals, Bikes, Motorcycles, Fishing, Whale Watching, Horseback riding and more!

1. PRIVATE TRANSPORTATION

1.1  Prices per vehicle.
1.2  Private service (group or personal).
1.3  Vehicles and drivers have a federal license.
1.4  OMEGA is not responsible for lost or forgotten items (extra charge for home delivery).
1.5  Information about your airline and flight is required to coordinate transportation.
1.6  There is no charge for pets in a carrier cage (if you do not bring an additional $35 Dlls)
1.7  The courtesy waiting time is 10 minutes from the scheduled time, if exceeded, a charge of 30 minutes will be made.
1.8  OMEGA is not responsible for accidents or injuries that occur during transportation.
1.9  There are no refunds due to unforeseen external conditions, rescheduling will depend on our availability.
1.10  There are no refunds for cancellations less than 24 hours in advance.
1.11  Cancellations with 24 hours notice will be entitled to 50% of the total cost of the service.
1.12  No charges apply to cancellations more than 48 hours in advance.
1.13  In the event that a passenger vomits in the Van, an additional charge of $100 USD will be imposed.
1.14  It is not allowed to bring drinks.
1.15  In the event of a fight, an additional charge of $100 USD will be imposed in addition to liability for any damage caused to the unit.
Omega Tours Todos Santos / Baja Off-road tours ATV or Side by Side! / Private Transportation / Rentals, Bikes, Motorcycles, Fishing, Whale Watching, Horseback riding and more!

2. TRANSPORTATION FOR WEDDINGS AND EVENTS

2.1  Payment will be made in two parts: 50% when making the reservation by transfer and/or remote charge and the other 50% one day before the agreed date. If paying in cash, you can choose pesos or dollars.
2.2  There are no additional stops at the client’s request without authorization.
2.3  Courtesy waiting time of 10 minutes, if exceeded, an extra charge will be made for every 30 minutes of waiting requested.
2.4  Prices per vehicle for transfer from point A to point B, if you have point C, D etc., there will be an extra charge for an additional stop.
2.5  Private service. (group or personal).
2.6  Vehicles and drivers have a federal license
2.7  OMEGA is not responsible for lost or forgotten items. In such case, the client may :

2.7.1  To recover your belongings at no cost, only if you inform us 5 minutes after delivery.
2.7.2  Request home delivery with extra charge.
2.7.3  Pick up directly from our office with prior notification.

2.8  There will be no charge for pets in a carrier cage. If you do not bring one, there will be an additional charge of $35 dollars.
2.9  In the event that a passenger vomits in the Van, an additional charge of $100 USD will be imposed.
2.10  It is not allowed to bring drinks.
2.11  In the event of a fight, an additional charge of $100 USD will be imposed in addition to liability for any damage caused to the unit.
2.12  Information about your airline and flight is required to coordinate transportation.
2.13  Omega Transportation is not responsible for accidents or injuries that occur during transportation.
2.14  There are no refunds due to unforeseen external conditions, rescheduling will depend on our availability.
2.15  There are no refunds for cancellations less than 24 hours in advance.
2.16  No charges apply to cancellations more than 48 hours in advance.
2.17  There will be no extra charge for changing schedules (advance/reverse) with a maximum of 2 hours of the scheduled time, only in special services. (Does not apply to airports).
2.18  There will be no extra charge for cancellation on the same day at one of the additional points of a mixed transport group.
2.19  It is suggested to contemplate 3 extra shuttles at special events to avoid delays in guests, which will be contemplated for the contracted days of the event, and may be refundable if not required.

Omega Tours Todos Santos / Baja Off-road tours ATV or Side by Side! / Private Transportation / Rentals, Bikes, Motorcycles, Fishing, Whale Watching, Horseback riding and more!

3. TOURS AND ACTIVITIES

3.1 GENERAL TOUR POLICIES

3.1.1  There are no refunds due to unforeseen external conditions, rescheduling will depend on our availability.
3.1.2  There are no refunds for cancellations less than 24 hours in advance.
3.1.3  Cancellations with 24 hours notice will be entitled to 50% of the total cost of the service.
3.1.4  No charges apply to cancellations more than 48 hours in advance.
3.1.5  OMEGA is not responsible for lost or forgotten objects (extra charge for delivery of the object).
3.1.6  OMEGA is not responsible for accidents or injuries that occur during the tour.